Dealing With Employee Defensiveness

FletcherEmployee Development, Interview for Attitude, News, Terminology

Guy in a suit with clenched fists like he's going to throw a punch.

For years we have been listening to concerns about defensive employees especially when we have asked for feedback. The defensive characteristics have usually been associated with those who were predicted to have a borderline attitude or worse. So Defensiveness is closely related to Attitude and research also included the Humble trait but we realized we needed more. So about … Read More

Establishing Profiles

FletcherEmployee Engagement, News, Terminology

Young people standing in a row, the camera panned from the waist down.

Establishing profiles for our clients has helped in many ways. The most important one of course is understanding the successful candidate for a particular company and its culture. But it has also helped with understanding what profiles should look like for similar businesses that have not yet established a profile. Another big one includes improving the … Read More