Artificial Intelligence is making its way into HR to simplify the process and make it more efficient. Besides adding value to HR processes, AI is also improving candidate experience in recruitment. Add AI to the mix of recruitment strategies and you can significantly improve the hiring experience for the company and the candidate.
Intelligent Job-Candidate Matching
There are only so many resumes that a person can go through. In most cases, the applicants are screened just based on job titles or qualifications. A recruiter barely spends a few seconds on each resume. This way qualified candidates may get overlooked or the wrong candidates get shortlisted.
AI in hiring is designed to screen thousands of candidates in a short period of time. It takes in all the information accurately and efficiently. This ensures that each candidate is evaluated on the entirety of his resume. This allows you to understand which applicant would be a better fit for your company.
Proactive and Intelligent Communication
Artificial Intelligence can greatly improve candidate experience through intelligent, proactive and personalized communication. This reduces the chances of candidate abandonment due to competing offers or loss of interest.
AI is faster and more efficient as compared to a traditional pre-qualifying phone interview. Candidates have limited time on the phone to discuss everything they want to. Recruiters also don’t entertain too many questions due to the lack of time.
AI-powered chatbots encourage applicants to discuss any and every concern they have. Since it is automated, AI gives relevant and short answers. This gives candidates the flexibility to be able to spend more time learning about the company.
Lastly, AI chatbots have the ability to learn and evolve as they process more data. This includes candidate feedback, thus making it more efficient to address candidates questions.
Recruiters cannot sit the whole day and interact with applicants. But, time constraint is something that Artificial Intelligence doesn’t have to worry about as AI systems are capable of engaging with every single candidate at any time of the day.
They can even engage in a personalized manner and consistently deliver value to every applicant through the entire hiring process. The applicant can return any time to ask additional questions to learn more about the company or job position.
Quick Screening Capabilities
It is impossible for any recruiter, physically or cognitively, to review hundreds of resumes in a matter of minutes.
On the other hand, an AI machine can review tens of thousands of resumes in just a few minutes. The process is accurate and consistent. It can efficiently sort the entire applicant pool and shortlist the best candidates.
This gives the HR team an opportunity to choose from a list of high-quality applicants.
Creates More Transparent Opportunities
AI helps you create a more transparent hiring experience for the candidates. It serves the candidates’ needs by making sure they get quick answers to their questions. Candidates can ask anything, from day-to-day responsibilities, to work culture, to benefits and scheduling.
The transparency allows the candidates to get a better understanding of what the company does and what job opportunities they can seek.
Enriches Candidates’ Profiles
An AI-chatbot can help applicants enhance their resume by highlighting the most relevant skills and presenting the applicant in a better light. With this approach, applicants can be assured that they get a better and more fair opportunity to be considered for vacant positions.
Allows for a Human Hiring Experience
AI is not there to replace the HR team. Rather, AI helps in speeding up the recruitment process and frees up the recruiters to focus on the human aspects of the job. You no longer have to deal with the mundane tasks of hiring.
After the initial steps are handled by AI, HR professionals can finally interact with the candidates in person. Thanks to AI, this interaction will be more transparent and worthwhile. This results in a meaningful hiring experience, both for the company as well as the applicants.
AI plays a critical role in enabling companies to hire the best talent. You must start considering how to utilize the capabilities of AI for improving recruitment processes. Implementing candidate experiences best practices can improve the experience for candidates as well.
Author Bio: Kelly Barcelos is a progressive digital marketing manager for Jobsoid – Applicant Tracking System. She is responsible for leading the content and social media teams at work. Her expertise and experience in the field of HR enables her to create value-driven content for her readers – both on Jobsoid’s blog and other guest blogs where she publishes content regularly.