customer service agent

50 Customer Service Interview Questions to Hire the Right Talent: With Expert Tips

By James Yendrey / January 21, 2021

The global health crisis had a heavy transformative hand on customer support services, upping the ante for big and small businesses alike. As everybody migrated online, support teams had to adapt, re-adjust their approaches, and learn at light speed how to interact with growing numbers of customers, all with different…

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Shane Metcalf and Fletcher on the Optimizing the Hiring Process Podcast

Can a Remote Workforce Truly Improve Performance Results?

By James Yendrey / December 30, 2020

In today’s episode of Optimizing the Hiring Process Podcast from The Hire Talent, we speak with Chief Culture Officer, Speaker and Visionary, Shane Metcalf, quoted here: “In order to cultivate high performance and engagement, leaders must shift from a “how do I get the most out of my people?” mindset…

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Justin Weeder on Optimizing the Hiring Process Podcast

How to Interview Salespeople with Justin Weeder

By James Yendrey / November 4, 2020

Learn How to Effectively Interview Salespeople with Justin Weeder In this episode of The Hire Talent’s podcast, Optimizing the Hiring Process, we are joined by Justin Weeder Owner and head coach at The Covert Closer where they help organizations and individuals implement the LISTEN method to scale sales results. Additionally,…

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Deb Venable on Optimizing the Hiring Process Podcast with Fletcher Wimbush

The Key to Hiring Great Sales People with Deb Venable

By James Yendrey / October 12, 2020

The Key to Hiring Great Sales People In this episode of The Hire Talent’s podcast, Optimizing the Hiring Process, we are joined by Deb Venable A leader in sales strategy, sales coaching, and sales training, Deb’s passion for people and progress help her work with business owners to generate significant,…

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Small Business Hiring Process

6 Tips For Hiring the Best Talent for Your Small Business

By James Yendrey / August 31, 2020

Being a small business owner is a liberating experience. From making your own schedule to pursuing something you’re passionate about and including loved ones if it’s a family business, so many aspects can be rewarding for different reasons. One part of owning a small business that can be an initial…

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Job Ad

How to Write a Job Ad that Attracts Top Talent

By James Yendrey / July 2, 2020

Writing a job ad is the first step toward getting the right candidates you want on your team. It starts with an evaluation of the position, an evaluation of the type of candidate who will fill that job and accomplish those tasks, and being able to creatively pull together a…

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Explaining hiring process

How to Write a Job Description

By James Yendrey / July 2, 2020

Most job descriptions are poorly written. From entry-level sales positions to CEO-level executives, they all say the same things. Everyone should have high attention to detail and be organized. Everyone also needs to be a fluid, effective communicator who can also multitask quickly while managing client and employee relationships effectively.…

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Leading Remote Teams & Inspiring Innovative Thinking with Rebecca Morgan

By James Yendrey / June 18, 2020

Lead Remote Teams and Inspire Innovation in the Workplace In this episode of The Hire Talent’s Podcast, we are joined by Rebecca Morgan to discuss leadership and promoting innovative thinking in the workplace. Rebecca Morgan, CSP, CMC, is an international speaker, trainer, and consultant specializing in creating innovative solutions for…

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Business Productivity Practices to Streamline Your Hiring Process with Michael Mehlberg

By James Yendrey / June 12, 2020

We are a certified Continuing Education provider for Get Your Credits Now Improve Business Productivity by Streamlining Your Hiring Process In this episode of The Hire Talent’s Podcast, we are joined by Michael Mehlberg. Michael is a Husband, Father, Entrepreneur, Business Professional, author, fitness nut, Organization Freak, and productivity Junkie.…

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Hiring Talnted Team Players: A Guide to Getting it Right

Hiring Talented Team Players

By James Yendrey / May 20, 2020

We are a certified Continuing Education provider for Get Your Credits Now Hiring Talented Team Players: A Guide to Getting it Right The most common hiring mistakes rarely come from selecting unqualified people. As the saying goes, “Hire for skills; fire for attitude.” Any employer can tell of time where…

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