Emotional intelligence is classically categorized as one’s self awareness, awareness of how others think and feel, then being able to use that awareness to move others.
People Skills and Communication
Failure to understand a client or colleague’s perspective in a highly collaborative environment can be costly. Therefore, team members must be able to put themselves in client’s, colleague’s and the company’s shoes in order to see business objectives from all perspectives. This ability to empathize with others allows emotionally intelligent employees to effectively solve problems and drive your most critical business outcomes.
- Understanding human nature
- Knowing how to deal with others
- Customer service strengths
- Coaching abilities
- Solution selling
- Confidence Fear
- Confront people
- Interpersonal Communication
- Willingness to take a risk
- Knowing when to act without being told
Critical Thinking & Problem Solving
You need fast starters and problem solvers who can think outside the box, who understand and process new technologies lightning fast.
Folks who can troubleshoot problems creatively are the fuel that propel your business forward. We’ve extracted the most highly correlated measures from logic and IQ tests to determine those who have these skills that will enable them to continue moving your business forward.